Warranty
LIFETIME WARRANTY AFCO Performance Group, LLC dba DeWitts Radiator (DWR) warrants all aluminum radiators to be free from defects in materials and workmanship for as long as you own the vehicle in which it was originally installed. This warranty is extended only to the first purchaser of any such radiator at retail. Proof of purchase must be provided in the form of a sales receipt, from DWR or an authorized dealer, your DWR customer number, or your DWR order number. If the radiator is used in any racing application this warranty is considered null and void.
This warranty does not cover labor or materials not manufactured by DWR. Radiators repaired or altered by parties outside DWR are not covered by this warranty. The retail purchaser is responsible for the appropriate use and application of the product. This warranty does not cover the effects of physical or chemical properties of water, steam, or other liquids used in the radiator. Radiators used without an adequate proportion of premium quality antifreeze coolant and distilled water are not covered by this warranty. DWR radiators require a correct proportion of quality coolant, which contains aluminum corrosion inhibitors in the formula and distilled water. All cooling systems must include a radiator pressure cap with the proper pressure rating.
Claims for internal damage to the engine, components, cosmetics, or user’s vehicle are not covered by this warranty. It is the responsibility of the product user to monitor engine operation and have proper detection devices installed to warn the user of overheating. Specific exemptions to this warranty include tube damage, tubes ballooning or bursting from excessive engine operating temperature or pressure, internal corrosion due to inadequate proportions of antifreeze/coolant, electrolysis, or damage to the radiator resulting from collision or service. DWR shall not be responsible for damage to the product or injury to persons using the product when improperly opening radiator pressure caps, burst hoses, etc. DWR shall not be responsible for injury or harm to persons or property caused by persons or vehicles using our products.
The purchaser’s remedy for breach of this warranty, exclusive of all other remedies provided by law, is expressly limited to repair or replacement of the part purchased. All products for warranty consideration must be returned to DWR with all transportation expenses prepaid. A return merchandise number (RMA) must be obtained and accompany the product being returned. Upon receipt of the product, DWR will examine the product to determine the condition and validity of the claim. DWR reserves the right to repair or replace the product at our discretion. Expanded or ballooned tubes are the result of an overpressure condition, and this is not covered under warranty.
Radiators damaged in shipping should immediately be reported to the shipping carrier as damaged, and claims of damage filed accordingly. Contact the transport carrier (UPS, Fed Ex, etc.) for procedures in filing a damage claim with the carrier or their agent. Distilled water and premium antifreeze must be used with all aluminum radiators.
